Frequently asked questions

Fill up the form on website. You can also call/sms/whatsapp us. Our number is +971 56 806 2214

In order to ensure a smooth process, make sure you pack the fragile items first. We will bring the tools, tape, and plastic bags that are used to protect the furniture.

We receive calls from 9 am to 10 pm daily. In Marina, DIFC, Business Bay be sure to schedule a pickup during the day between 10 am – 6 pm.

To make things easier, 60 minutes is usually enough time for us to accommodate last-minute requests, and a 2-4 hours notice would be sufficient during Ramadan.

Some security guards forbid the collection of junk after 5 PM. It is therefore better to be early in the morning, because if we are late, our truck might not have enough space for all the collected junk.

It is preferred that you are home when we come to remove the items. Otherwise, if you leave the door open and there is no one present, mark the items which may be taken.

Items taken from homes and offices are taken to our sorting facility. There, the items are sorted, repaired or recycled.

No, our service is totally FREE.

Before your teams comes, be prepared by showing a picture of dismantled items and placing small items near the door. It is also wise to inform friends in the building, who might have junk if you don’t mind.

If safety is an issue, we cannot move bulky furniture around the stairs, specially from old buildings. If there’s an elevator available, we can help with that.

Open chat
Hello
Can we help you?
Call Now Button